What is the Customer Portal?

The TradesmanExperts Customer Portal is a self-service website your customers can use to:

• Track their job progress in real time
• View and approve quotes
• Pay invoices online
• Raise and track support requests
• Access their certificates and compliance documents
• Manage their contact and payment details

Why it Matters

The portal reduces inbound calls and emails to your office. Customers can find what they need — instantly, at any time — without having to ring in.

Who is it For?

This portal is for your customers — the homeowners and businesses who book work with you. It is separate from the TradesmanExperts admin panel.

How Customers Access It

Each customer gets a unique link to your portal. By default this is:

https://yoursubdomain.tradesmanexperts.uk/portal

Or, if you have a custom domain configured, it can be:

https://portal.yourbusiness.co.uk