Level 3 · Office Staff
8 min read
Office Staff
The Dispatch Board
The Dispatch Board
The Dispatch Board is your command centre for scheduling and managing field work.
Views
- Day View — Hourly slots for each engineer today
- Week View — Full week across all engineers
- Map View — Jobs plotted geographically
Scheduling from the Board
- Find an unscheduled job in the job list on the right
- Drag it onto an engineer's time slot
- The job is assigned and the engineer is notified
Colour Coding
- Blue — Scheduled
- Green — In Progress / Completed
- Red — Overdue
- Grey — Cancelled
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