Level 3 · Office Staff 7 min read Office Staff Owner

Managing Customers

Managing Customers

Customer management in TradesmanExperts

Customer Record

Each customer in TradesmanExperts has:

  • Contact details (name, email, phone)
  • Multiple properties
  • Full job history
  • Invoice and payment history
  • Notes and documents

Adding a Customer

  1. Go to Customers in the menu
  2. Click + New Customer
  3. Enter their details
  4. Add properties
  5. Save

Customer Portal

Customers can log in to their self-service portal to view invoices, track jobs, and make payments — reducing inbound calls.