Level 2 ยท Field Staff
5 min read
Field Staff
Collecting Customer Signatures
Collecting Customer Signatures

Digital signatures confirm the customer is satisfied with the completed work.
How to Collect a Signature
- Complete the job checklist
- Tap Request Signature
- Hand the phone or tablet to the customer
- Customer signs with their finger
- Tap Confirm Signature
The signature is saved to the job record and included in the invoice PDF.
What if the Customer is Not Present?
Mark the job as complete without a signature and add a note explaining the circumstances. The office team can follow up.
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